United Kingdom-Ipswich: Complaints Investigations
Details
| Contract Title: | United Kingdom-Ipswich: Complaints Investigations |
| Published Date: | Sep 26, 2025 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Suffolk County Council are conducting Pre Market Engagement prior to the procurement of the services of Complaints Investigators. Suffolk County Council has statutory responsibilities around the appropriate investigation of complaints. This notice outlines the approach to procurement of those services. Suffolk County Council runs three complaint processes. Statutory children's social care procedures, statutory adult social care procedures and its own Corporate Complaints Policy. These processe...