United Kingdom-Ipswich: Suffolk Night Owls

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Contract Title:United Kingdom-Ipswich: Suffolk Night Owls
Published Date:Oct 8, 2025
Notice Type:Award (ContractAwardNotice)
Value Banding:High Value
Delivery Point:United Kingdom

Description:

A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs. This includes those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text. A twenty-minute slot is allocated and where necessary the helpline staff w...


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