United Kingdom-Cottingham: Update the MuleSoft and Salesforce Solution to change the primary key for citizen contact creation from email to Niche occurance
Details
| Contract Title: | United Kingdom-Cottingham: Update the MuleSoft and Salesforce Solution to change the primary key for citizen contact creation from email to Niche occurance |
| Published Date: | Oct 10, 2025 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Update the MuleSoft and Salesforce solution to change the primary key for citizen contact creation from email to Niche Occurrence. 1 The MuleSoft query to identify victim has a loophole that allows a Suspect classified as "16: VICTIM DECLINES/WITHDRAWS SUPPORT" to be classified as a Victim if they are added to the occurrence first and the Victim has not added a portal account. This results in the potential for Suspects to create accounts and see report case data for other citizens. 2 OICs usin...
