United Kingdom-London: Independent Complaints Adjudication Service for OFSTED (ICASO)

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Contract Title:United Kingdom-London: Independent Complaints Adjudication Service for OFSTED (ICASO)
Published Date:Oct 26, 2025
Notice Type:Award (ContractAwardNotice)
Value Banding:High Value
Delivery Point:United Kingdom

Description:

The Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted's handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report. The adjudication service is independent of Ofsted. Conclusions and recommendations are independent of both Ofsted and DfE. The supplier will refer to the service a...


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