Provision of service and maintenance
Details
| Contract Title: | Provision of service and maintenance |
| Published Date: | Nov 9, 2025 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Provision of service and maintenance for installed security systems across two buildings (3020 & 3010). The services must comply with relevant British Standards and include: Planned Preventative Maintenance (PPM): Annual visits during business hours. Reactive Callouts: Response times vary by contract level (4-hour or 24-hour SLA). Remote Support: Telephone and online technical assistance. Power Down Support: Annual visit to safely shut down and restore systems. Warranty: 12-month parts and labou...