Customer Research Surveys

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Contract Title:Customer Research Surveys
Published Date:Dec 3, 2025
Notice Type:Notice (ContractNotice)
Value Banding:High Value
Delivery Point:United Kingdom

Description:

Karbon Group are looking for an experienced research agency to deliver the customer survey element of Karbon's Customer Experience Framework (CEF). Karbon Group consists of Karbon Association including Byker Community Trust (BCT) and subsidiaries 54North Homes (54NH) and Leazes Homes. Karbon Group also provides services to other landlords (i.e. almshouses) as well as to Keelman Homes via our cost sharing vehicle, both of which is part of this tender. Several customer survey types and methodologi...


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