Generative AI for customer contact - Live Trials
Details
| Contract Title: | Generative AI for customer contact - Live Trials |
| Published Date: | Jan 26, 2026 |
| Notice Type: | Award (CompetitiveContractAwardNotice) |
| Value Banding: | Low Value |
| Delivery Point: | United Kingdom |
Description:
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment...