NHS Urgent & Emergency Care (UEC) Managed Telephony Services

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Contract Title:NHS Urgent & Emergency Care (UEC) Managed Telephony Services
Published Date:Feb 18, 2026
Notice Type:Notice (PriorInformationNotice)
Value Banding:High Value
Delivery Point:United Kingdom

Description:

NHS England is undertaking preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28. For the purposes of the engagement, the services are separated into the following Lots. Lot A – Hosting and Routing Hosting and intelligent routing of NHS 111 calls to Integrated. Urgent Care provider...


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