ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Details
| Contract Title: | ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service |
| Published Date: | Mar 4, 2026 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective. Service to be Provided: Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agr...