Calabrio Work Force Management (WFM)

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Details

Contract Title:Calabrio Work Force Management (WFM)
Published Date:Mar 26, 2026
Notice Type:Award (CompetitiveContractAwardNotice)
Value Banding:Low Value
Delivery Point:United Kingdom

Description:

Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre....


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