Provision of a Customer Relationship Management (CRM) System built on Microsoft Dynamics in a client tenant
Details
| Contract Title: | Provision of a Customer Relationship Management (CRM) System built on Microsoft Dynamics in a client tenant |
| Published Date: | Mar 31, 2026 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | Ireland |
Description:
The Irish Red Cross seeks to procure a comprehensive and scalable Customer Relationship Management (CRM) system that will support the organisation’s evolving needs in volunteer and member engagement, training, and donor relationship management. The basic requirement is for a Customer Relationship Management System built on Microsoft Dynamics within the Irish Red Cross Microsoft 365 Tenant. The proposed solution must: ● Provide a centralised, secure database for all supporter types. ● Automate an...