Mobile Smart Ticketing (MST)
Details
| Contract Title: | Mobile Smart Ticketing (MST) |
| Published Date: | Apr 14, 2026 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
The rail industry is progressing toward digital-first ticketing to reduce cost of sale, improve customer experience, and enable flexible products such as season tickets, PAYG and a roadmap toward single and return tickets. The Mobile Smart Ticketing (MST) initiative (migrating physical ITSO media to a digital format) aims to enable secure, standards-based ticket fulfilment to mobile devices. Initial launch will centre on a pilot for Season tickets, followed by PAYG, and then expansion into singl...