Provision of a Case Management System and Reporting Solution for Fiosrú
Details
| Contract Title: | Provision of a Case Management System and Reporting Solution for Fiosrú |
| Published Date: | Apr 15, 2026 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | Ireland |
Description:
Fiosrú requires a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner as well as promoting confidence in the process for resolving complaints and in investigations. The procurement of a new CMS is a foundational part of Fiosrú’s Digital Roadmap whereby it is intended that digital and data systems will be used to drive secure, efficien...