25/031F Framework Agreement for the Provision of Contact Centre Services

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Contract Title:25/031F Framework Agreement for the Provision of Contact Centre Services
Published Date:Apr 21, 2026
Notice Type:Notice (ContractNotice)
Value Banding:High Value
Delivery Point:Ireland

Description:

The estimated value of the contract is inclusive of indexation of €18,462,429 ex. VAT over the maximum term of the framework agreement. Regulation 97(1)(a) of the European Union (Award of Contracts by Utility Undertakings) Regulations 2016 (SI 286/2016) (the Utilities Regulations 2016) will apply to any further uplifts required to take account of further inflation. You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possib...


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