Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Details
| Contract Title: | Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement |
| Published Date: | May 10, 2026 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementati...