Housing Management System (HMS) and Customer Relationship Management (CRM)
Details
| Contract Title: | Housing Management System (HMS) and Customer Relationship Management (CRM) |
| Published Date: | May 12, 2026 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Weaver Vale Housing Trust (WVHT) intends to procure a modern HMS/CRM to replace its current core housing and customer systems and applications. The new system will support WVHT to meet it's Technology and Knowledge Road Map ambitions: 1. We know our customers and have a single view so we can provide fair and equitable outcomes and proactively support the tailoring of services. 2. Customer journeys are joined up so that they improve the customer experience and satisfaction. 3. To increase self-se...