TfL 97139 Driver Quality Monitoring 2026

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Contract Title:TfL 97139 Driver Quality Monitoring 2026
Published Date:May 15, 2026
Notice Type:Notice (PriorInformationNotice)
Value Banding:High Value
Delivery Point:United Kingdom

Description:

Driver Quality Monitoring (DQM) is a safety critical service. TfL funds DQM to ensure and promote safe bus driving through an objective assessment of driving standards. DQM involves assessors covertly boarding a bus while in service and conducting a circa 20-minute assessment scoring the driver's performance against a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues.The assessor produces a r...


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