Integrated Contact Centre - Technical Infrastructure Migration - Design and Build
Details
| Contract Title: | Integrated Contact Centre - Technical Infrastructure Migration - Design and Build |
| Published Date: | May 24, 2026 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
The Trust is embarking on a programme as part of its ICC strategy, which will result in the ICC having one of the largest Control Rooms within in the Ambulance Service sector in the country, in terms of available operator positions. The scale and complexity of this delivery should not be underestimated. It is crucial to understand that a control room is not the same as an office fit-out; although there can be some overlap, an office fit-out is a broader term covering the process of designing and...