Third Line IT Infrastructure Support and Network Operations Centre Services
Details
| Contract Title: | Third Line IT Infrastructure Support and Network Operations Centre Services |
| Published Date: | May 31, 2026 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into...