CRM Platform (Donor and Session Programme)
Details
| Contract Title: | CRM Platform (Donor and Session Programme) |
| Published Date: | Jun 11, 2026 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma. NHSBT is seeking to establish a CRM Platform Framework to support DASP. The CRM platform, referred to as the Donor Platform, is intended to provide the core platform capability required to support donor engagement,...