Out of Hours Phone Service
Details
| Contract Title: | Out of Hours Phone Service |
| Published Date: | Jun 23, 2026 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year....