Preliminary Market Engagement: Customer Data Project
Details
| Contract Title: | Preliminary Market Engagement: Customer Data Project |
| Published Date: | Jun 28, 2026 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to ...