Consultancy Support for the Resident Experience (RX) and Enabling Services Programmes

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Contract Title:Consultancy Support for the Resident Experience (RX) and Enabling Services Programmes
Published Date:Jul 9, 2026
Notice Type:Notice (CompetitiveContractNotice)
Value Banding:Low Value
Delivery Point:United Kingdom

Description:

The awarding authority is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Bus...


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