Advice Services

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The Council is seeking to engage with the market to inform its procurement strategy for a free, confidential, and impartial Information, Advice, and Guidance (IAG) and general advocacy service for local residents. The core objective of this service would be to help residents resolve issues early, access eligible entitlements, and improve their financial resilience. The anticipated scope of advice may cover areas such as debt and money management, welfare benefits, housing, energy, employment, co...