West Northampton - Baselining and reshaping the adult social care ‘Front Door’
Details
| Contract Title: | West Northampton - Baselining and reshaping the adult social care ‘Front Door’ |
| Published Date: | Jul 21, 2026 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
West Northamptonshire Council require support to remodel and strengthen the “front door” in an evidence informed way such that it provides an initial, primary point of contact - whether through the Contact Centre or web portal — where residents, families, or professionals first report concerns, ask for advice, or request assessments for care services in a way that focuses on enabling help, preventing or delaying the need for long-term services, and connecting people with community support and P...