Service Desk Telephone Support - Shared Technology Services

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Contract Title:Service Desk Telephone Support - Shared Technology Services
Published Date:Mar 17, 2025
Notice Type:Award (CompetitiveContractAwardNotice)
Value Banding:Low Value
Delivery Point:United Kingdom

Description:

On behalf of Shared Technology Services, London Borough of Brent is seeking tenders via an Open procedure for Service Desk Telephone Support on 24 x 7 x 365 basis. It is mandatory for Shared Technology Services to have service desk telephone support on 24 x 7 x 365 basis. The anticipated delivery date will be 1st April 2025. The proposed contract term is 1 year, + 1 year extension. The requirement is to provide a first-line telephone support service for the three council partners (London B...


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