United Kingdom-Pontypridd: CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION
Details
| Contract Title: | United Kingdom-Pontypridd: CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION |
| Published Date: | Apr 13, 2025 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Rhondda Cynon Taff County Borough Council (RCTCBC) invites tenders for the provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM). The preferred solution must be cloud-based to ensure scalability, flexibility, and security. The council is seeking a CRM system that will allow us to meet our future aspirations, by offering a means to operate our future service delivery plans both efficiently and productively. Our aim i...