United Kingdom-London: HMRC Enterprise Customer Relationship Management
Details
| Contract Title: | United Kingdom-London: HMRC Enterprise Customer Relationship Management |
| Published Date: | Apr 23, 2025 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
HMRC is seeking to procure a strategic Core SaaS CRM Platform along with core and additional supplementary products to meet the full range of eCRM capability. Products we are looking to procure: • Core CRM Software as a Service Platform, including registration, subscription and customer record management capabilities. • Identity, Verification, Access and Fraud (IDVA&F) software as a service. • Secure Digital Exchange & Communication (SDEC) software as a service and document storage. • Archite...