United Kingdom-Wakefield: Wakefield Council Contact Centre Telephony Solution
Details
| Contract Title: | United Kingdom-Wakefield: Wakefield Council Contact Centre Telephony Solution |
| Published Date: | May 4, 2025 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future growth and customer expectations....