United Kingdom-Pontypridd: Mystery Shop
Details
| Contract Title: | United Kingdom-Pontypridd: Mystery Shop |
| Published Date: | May 13, 2025 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Transport for Wales (TfW) seeks a supplier to design and implement a comprehensive mystery shopper programme to evaluate customer experience across its network. The programme will assess key aspects of customer experience at stations/terminals, onboard, and for passengers with accessibility needs....