United Kingdom-Plymouth: Solution Architecture, Design & Delivery Consultancy Services
Details
| Contract Title: | United Kingdom-Plymouth: Solution Architecture, Design & Delivery Consultancy Services |
| Published Date: | May 15, 2025 |
| Notice Type: | Award (ContractAwardNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Ph...