Debt Management Composition and Perceptions

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Contract Title:Debt Management Composition and Perceptions
Published Date:May 23, 2025
Notice Type:Award (CompetitiveContractAwardNotice)
Value Banding:Low Value
Delivery Point:United Kingdom

Description:

This research will be composed of a telephone/web survey with 4000 participants followed by around 30 qualitative telephone/video interviews with DWP Debt Management customers, both on- and off-benefit. This research will focus on three key areas: high-level demographic and financial characteristics, including debts owed to non-DWP sources and repayment amounts. perceptions and understanding of debts owed to DWP, how it interacts with other expenses, and Debt Management's existing...


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