CBC-1807-T-TH EDT Contact Centre

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Contract Title:CBC-1807-T-TH EDT Contact Centre
Published Date:Jun 20, 2025
Notice Type:Notice (CompetitiveContractNotice)
Value Banding:Low Value
Delivery Point:United Kingdom

Description:

Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, ...


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