United Kingdom-Lincoln: Software Support & Maintenance for Sunrise ITSM
Details
Contract Title: | United Kingdom-Lincoln: Software Support & Maintenance for Sunrise ITSM |
Published Date: | Jul 24, 2025 |
Notice Type: | Award (ContractAwardNotice) |
Value Banding: | High Value |
Delivery Point: | United Kingdom |
Description:
The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recommendations report. Historically, the Asset Management functionality within Sunrise has been underutilized. Following consultation with key stakeholders, it was agreed that the most pragmatic approach at this time is to enter into a one-year exte...