United Kingdom-Wakefield: Public Engagement and Satisfaction Surveys for West Yorkshire Police
Details
| Contract Title: | United Kingdom-Wakefield: Public Engagement and Satisfaction Surveys for West Yorkshire Police |
| Published Date: | Sep 5, 2025 |
| Notice Type: | Notice (ContractNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
West Yorkshire Police (WYP) require a Force victims' satisfaction programme, as well as ad-hoc public engagement. Approximately 10,700 satisfaction surveys are currently undertaken by telephone per year as part of an ongoing monthly programme, allowing analysis of the Force to be completed and reported upon. These surveys measure satisfaction with the police service that victims and/or callers have received and allows WYP to identify where improvements could be made. On an ad-hoc basis othe...