United Kingdom-Exeter: Telephony and Call Centre - Teams Front End
Details
| Contract Title: | United Kingdom-Exeter: Telephony and Call Centre - Teams Front End |
| Published Date: | Sep 18, 2025 |
| Notice Type: | Notice (PriorInformationNotice) |
| Value Banding: | High Value |
| Delivery Point: | United Kingdom |
Description:
At the University of Exeter communication is key to how we engage with our students, colleagues and partners. Whilst the use of telephony has vastly reduced in recent years, with other forms of communication being more prevalent, telephony still has a place in many areas, including accommodation, estates patrol, clearing etc. Currently the University has a disparate number of Telephony systems for internal and external telephony as well as two separate call centre systems. It is intended to simp...